Privacy Policy

We collect information you provide directly to us, such as when you:

• Create an account or use our services
• Contact us for support or inquiries
• Subscribe to our newsletter or communications
• Participate in surveys or feedback forms

This may include your name, email address, phone number, company information, and technical details about your IT infrastructure.

We use the information we collect to:

• Provide, maintain, and improve our managed services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments and questions
• Comply with legal obligations and California regulations

JSB-Tech LLC uses text messaging to provide customer care and service notifications — for example support replies, appointment and service-visit reminders, and ticket or maintenance status updates — from our business number, (209) 926-0460.

How Consent Is Collected

You opt in to receive text messages from us by (a) providing your mobile number and checking the SMS consent box on a form on our website, (b) texting our business number first, or (c) giving us verbal or written consent when you engage JSB-Tech LLC for services. Consent to receive text messages is not a condition of purchasing any goods or services.

No Sharing or Sale of Mobile Information

We do not share, sell, or otherwise provide your mobile phone number or text messaging originator opt-in data and consent to any third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding vendors and service providers (such as our messaging platform provider) acting on our behalf solely to deliver the messages described above.

Message Frequency and Fees

Message frequency varies depending on your service activity — typically a few messages per month. Message and data rates may apply; charges are billed by your mobile carrier according to your mobile plan.

Opting Out and Getting Help

Reply STOP to any message to unsubscribe at any time. You will receive a final message confirming your opt-out, after which we will send no further texts to your number. Reply HELP to any message, email us at support@jsb-tech.com, or call (209) 926-0460.

Your mobile information is protected under the same security measures and California privacy rights (CCPA/CPRA) described elsewhere in this policy, including your right to know what personal information we collect and to request its deletion.

As a California resident, you have the right to:

• Know what personal information we collect and how it's used
• Request deletion of your personal information
• Opt-out of the sale of personal information (we do not sell personal information)
• Non-discrimination for exercising your privacy rights

To exercise these rights, please contact us using the information below.

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure data transmission, and regular security audits.

We use cookies and similar tracking technologies to:

• Enhance your browsing experience
• Analyze website traffic and usage patterns
• Remember your preferences and settings

You can control cookie settings through our cookie banner or your browser settings.

We may use third-party services for analytics, customer support, and other business purposes. These services may collect information about your use of our website and services in accordance with their own privacy policies.